Recently,
An Apple store employee in Atlanta, Georgia refused to sell an iPad
to a Farsi-speaking customer claiming that they are simply adhering to the US policy of sanctions against Iran.
When
the customer contacted the Apple corporate office to complain, they simply told
her, no worries, go buy it online. WOW!!!!!!
I
don’t know about you, but I love to window shop and sometimes when something
special catches my eyes, I go ahead and buy it. I don’t want to be forced to
sit behind my computer and shop when I can just as easily walk outside on a
nice beautiful day and browse the stores in my neighborhood. After all, I live
in the U.S, the so-called “land of freedom.”
Now,
comes in Apple telling me that I’m only allowed to buy their products online
and that I’m not allowed to shop at their store simply because I’m "Iranian".
What an offensive thing to say. And what if I was Cuban or North Korean? Will they
soon have translators in their stores, eavesdropping on their customers? Should
we all soon be afraid to talk in our mother tongue when we enter a retail
store?
Do
retail stores have the right to stick their nose in our business and ask us
about our nationality before selling us a product? Isn’t this discrimination?
It wasn’t as though this customer was purchasing a weapon. Even then, they
simply do a background check regardless of nationality, race, religion or sex.
But in this case, the argument is even weaker. This poor customer was simply
purchasing an over-priced, over-rated stupid electronic gadget called an Apple
ipad.
Personally,
I would never go back to a store that would discriminate against me and I would
go even further and slap them with a big lawsuit for discrimination and tell
everybody I know not to shop there unless the store was willing to give me
the product I was planning to purchase for free, a minimum of a $100 gift certificate and a big public apology for behaving like an ass.
Remember
the Nokia-Simmens story & how their stock took a nose dive when Iranians
all over the world boycott their products? Same can happen to Apple. As arrogant as they may be,
no company is too big to fail when they mistreat their customers.
Retailers
are retailers. The government is the government. The police are the police. It
is not the job of retailers to police the country.
2 comments:
The problem is that the buyer admitted she was going to be shipping the products to Iran, in direct violation of US law. If the seller knew this and still sold her the iPhone or iPad, he could have theoretically been charged with a crime.
When I first heard the story I was as outraged as you. I am still sympathetic to the buyer, but the seller has a reasonable perspective, too.
Thank you for your comment. I really appreciate it.
But, You are missing the The point of my posting. It is not the job of retailers to police the country. That's why we have officials at airports & Post Offices.
Apple is "racial profiling" and this is not their first time. Have a look at this: http://setv.irib.ir/index.php?option=com_content&view=article&id=2596:apple-goes-racist-shuns-iranian-clients&catid=37:islamic-world-news&Itemid=190
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